Refund policy

Returns:

• Returns are accepted within 30 days of delivery. Items must be unworn, unused, and in their original packaging.

• Return shipping is free for all orders.

No Restocking Fees:

• We do not charge restocking fees for any returns.

No Final Sale Items:

• All items are eligible for return—we do not have final sale merchandise.

Refunds:

• Once we receive and inspect your return, refunds will be processed within 5-7 business days. The refund will be applied to your original payment method.

• Shipping costs from the original order are non-refundable.

Exchanges:

• We only replace items if they are defective, damaged, or the wrong size. To initiate an exchange, email us at info@lvlupexpo.com.